点评:Absolutely disgusted in the staff member at checkout upstairs. My daughter asked her if she can leave her full basket at the counter as she forgot to buy something as she got to the counter.
When she returned to the counter and paid for her goods she thought it was more than she calculated as she is careful with her budget.
She realised that there was an extra $20 item in her bought goods that she definitely did not put in her basket.
She told the cashier that she had not put that item in her basket and did not want it and requested a refund.
The cashier refused and said no refunds.
When my daughter said she hadn’t left the store and did not want it the cashier said bad luck and called her a tourist.
We have been coming to Bali and Sanur for 30 years and every trip would easily spend over $500 in this centre including groceries.
They have now lost us as customers and will not return here again.
翻译:楼上收银台的工作人员实在太恶心了。我女儿问她能不能把她装满东西的篮子留在柜台,因为她走到柜台前忘了买东西。
当她回到柜台付款时,她觉得价格比她预想的要高,因为她一向精打细算。
她发现她买的商品里多了一个20美元的商品,而这个商品她肯定没放进篮子里。
她告诉收银员,她没有把那件商品放进篮子里,而且不想要,并要求退款。
收银员拒绝了,说不退款。
当我女儿说她没有离开商店,而且不想要的时候,收银员说她运气不好,还骂她是游客。
我们来巴厘岛和沙努尔已经30年了,每次在这家购物中心,包括食品杂货在内,很容易就花掉500多美元。
他们现在已经失去了我们这些顾客,以后再也不会来了。