点评:Pro- serves good packet of chips. Cute location
Con-
This restaurant is not welcoming unless you have pre booked a table as they need to check they have enough food to be able to cater for you.
We showed up and there were 4 tables occupied and 3/4 restaurant empty. We didn’t have booking, was told by receptionist that we would be seated by the waiter as soon as he delivered water to a table. We asked 4 different people for a table over 20 mins whilst standing at reception desk. Lots of staff and no customer service. Even an old man who looked like the owner came out of the kitchen, looked at us and walked back into kitchen whilst we were waiting to be seated at the many empty tables. (Our mistake- should have left then).
Finally seated and ordered some share plates (from the handful of items we could order from). No food options for kids - only can order an overpriced “ham sandwich with packet of chips”- kids have seafood allergy and a lot of the adult menu was seafood. No kids menu, no basic dishes or salads or sides (sold out of everything except broccoli, at 11.30am!!, and even broccoli never came out!). Couldn’t even buy plain bread & butter for kids (age 10-12) as “not on menu”. Most menu items weren’t available (because they don’t stock ingredients there and we didn’t pre book our meal days ahead), food was good quality but expensive for the small portion sizes. They forgot to bring out one dish - we waited over 30 minutes after finishing lunch … the one my kids were meant to eat for their lunch… a simple side of steamed broccoli … which never came so we left.
Ordered kids a lemonade softdrink- 4 times- which never came in the 1.5hrs we were there. The staff had a tendency to disappear, and when we caught them they apologised and said they’d get right into it then disappeared again.
Unimpressed. Definitely won’t be back. We were planning on buying some expensive whiskey to bring back home but their such poor service and rudeness, we just paid for lunch (part thereof, told them we were paying for the items not brought out they tried to charge us for!), and just left.
Shame as it’s a cute pretty place and has soooo much potential.
翻译:优点- 提供美味的薯条。位置不错
缺点-
除非您提前预订了餐桌,否则这家餐厅不会热情接待您,因为他们需要检查是否有足够的食物来满足您的需求。
我们到达时,发现有 4 张桌子有人,3/4 的餐厅是空的。我们没有预订,接待员告诉我们,服务员一把水送到桌子上,我们就会坐下。我们站在接待处,花了 20 多分钟的时间,向 4 个不同的人要了一张桌子。工作人员很多,没有客户服务。甚至一个看起来像老板的老人从厨房出来,看了我们一眼,然后走回厨房,而我们正等着坐在许多空桌子旁。(我们的错误 - 当时应该离开)。
终于坐下来,点了一些拼盘(从我们可以点的少数几样菜品中)。没有儿童餐 - 只能点一份价格过高的“火腿三明治和薯条” - 孩子们对海鲜过敏,而成人菜单上有很多海鲜。没有儿童菜单,没有基本菜肴、沙拉或配菜(除了西兰花,其他所有东西都卖光了,而且在上午 11:30 甚至连西兰花都没上来!)。甚至连给孩子(10-12 岁)的普通面包和黄油都买不到,因为“不在菜单上”。大多数菜单上的东西都买不到(因为他们没有在那里储存食材,而且我们也没有提前几天预订餐点),食物质量很好,但份量太小,价格昂贵。他们忘了端上一道菜——我们吃完午饭后等了 30 多分钟……那是我孩子午餐要吃的……一道简单的蒸西兰花……但一直没上来,所以我们就离开了。
给孩子们点了 4 次柠檬水软饮料——在我们在那里的 1.5 小时内一直没上来。工作人员有消失的倾向,当我们发现他们时,他们道了歉,说他们会马上处理,然后又消失了。
印象不深。绝对不会再来了。我们原本打算买一些昂贵的威士忌带回家,但他们的服务太差,太粗鲁了,我们只付了午餐费(其中的一部分,告诉他们我们要支付他们试图向我们收费的未端上来的东西的费用!),然后就离开了。
真可惜,因为这是一个漂亮可爱的地方,而且潜力巨大。