点评:Since its unveiling in July 1998, Giggleberry Faire featuring the Grand Carousel has been one of the pre-eminent destinations for families "to create memories that will last a lifetime."
One of the admission packages for younger children is a reasonably priced "Giggles Pass" for $8.99 which advertises "unlimited" carousel rides. The opportunity to ride a beautifully restored carousel with 46 hand carved animals is a young child's dream. However, on the day we visited they were limiting the carousel operation to 1 ride every 20 minutes. So basically you were limited to 3 rides an hour. How does this qualify as "unlimited".
The first person I asked about the sudden change in policy tried to explain away it by saying that's how it operates on weekdays. Knowing that a month ago this wasn't true, I inquired at the desk and was told it was because they were understaffed. Why should the children be the victims of a staffing shortage? Why should customers continue to pay for less than what is advertised?
The Jamison family certainly has made enough $$$ since opening Peddlar'sVillage in 1962 to pay their employees more than $15/hrs. I'm sure birthday party customers would not be willing to continue to pay as much as $23.99/child for 3 rides/hour. They also would not be happy to receive such flimsy excuses for a less than stellar experience for their childs' special occasion.
I am hoping that the Jamison family will realize that they need to value their Giggleberry employees more than a mere $15/hr and bring the giggles back to Giggleberry!
翻译:自 1998 年 7 月开幕以来,以大旋转木马为特色的 Giggleberry Faire 一直是家庭“创造终生难忘回忆”的首选目的地之一。
针对年幼儿童的入场套餐之一是价格合理的“Giggles Pass”,售价 8.99 美元,宣传“无限次”旋转木马游乐设施。有机会乘坐一个精心修复的旋转木马,上面有 46 只手工雕刻的动物,这是小孩子的梦想。然而,在我们参观的那天,他们将旋转木马的运行限制为每 20 分钟 1 次。所以基本上你每小时只能乘坐 3 次。这怎么能算作“无限次”呢?
我问的第一个关于政策突然改变的人试图解释,说这就是它在工作日的运作方式。我知道一个月前这不是真的,所以我在前台询问,被告知这是因为他们人手不足。为什么孩子们要成为人手短缺的受害者?为什么客户要继续支付低于广告宣传的价格?
自 1962 年开设 Peddlar'sVillage 以来,Jamison 家族肯定已经赚了足够的钱来支付员工每小时 15 美元以上的工资。我敢肯定,生日派对客户不会愿意继续为每小时 3 次乘坐支付高达 23.99 美元/儿童的费用。他们也不会乐意收到如此站不住脚的借口,让他们的孩子在特殊场合体验不佳。
我希望 Jamison 家族能够意识到,他们需要重视 Giggleberry 员工,而不仅仅是每小时 15 美元,并让 Giggleberry 重新开怀大笑!