Caleb consistently puts his own interests ahead of the patrons. - High 5 (Lakeway) - High 5 - 38条旅客点评与比价

almuerz0

Caleb consistently puts his own interests ahead of the patrons.

High 5的点评

2026年10月30日发布于: 海外

点评：You should consider going elsewhere, especially if Caleb is there. He is a young egotistical maniac that does not care about service to the customers. He only cares about himself. He waits for the manager, Josh, to leave. He then subjects all of the patrons to the beyond crappy music of his choice. When confronted, he decides that he makes the choices for the entire environment, as opposed to what the patrons actually want. He is very confrontational and does not care about the customer or what are looking for. Caleb is poison for this type of environment ( actual customer service). The customer service experience will be better anywhere else that you choose to go. While Scott and Emmy (partial owners) are great at taking businesses off of the ground, it seems that the maintaining of the businesses are not monitored at all. If you are looking for a great experience, or just a minimal standard of a true customer service experience, I would suggest that you go elsewhere. Likewise, if you are a league bowler, you could/should consider going elsewhere. Between machines being broke down and/or consistent mechanical failures, this is not your place. They do not care about you. If an actual true customer service experience is your goal, please consider looking elsewhere. BTW, they still do not bring silverware or napkins when they deliver your food.

翻译：你最好去别的地方，尤其是当凯勒布也在那里的时候。他是个年轻又自大狂妄的家伙，根本不在乎为顾客提供服务，只关心自己。他会等着经理乔希离开后，就播放自己挑选的那些极其糟糕的音乐给所有顾客听。一旦有人提出异议，他就会认定自己有权决定店里的一切，完全不顾及顾客的喜好。他极具对抗性，根本不在乎客户的需求或他们想要什么。对于这种需要提供客户服务的环境而言，凯勒布就是个“毒药”。无论你选择去哪里，那里的客户服务体验都会比这里好得多。虽然斯科特和艾米（部分所有者）在创业起步阶段表现出色，但企业后续的运营维护似乎完全无人监管。如果你希望获得良好的服务体验……如果你追求的是真正优质的客户服务体验，我建议你另选他处。同样地，如果你是经常打保龄球的常客，也最好考虑换个地方。这里机器频繁出现故障，整体服务质量也极差，根本不值得光顾。他们根本不在乎顾客的感受。如果你的目标就是获得真正出色的客户服务，请务必考虑其他选择。另外，他们送餐时仍然不会提供餐具和餐巾纸。

查看全部 38 条点评