点评:We stay on the premium side and they exceed our expectation. Even if we arrive late at the main lobby they were aware that we will stay on the premium side quick check in they call the butler a few second later they took our luggage and drove us to our room. The room is the cleanness room we ever seen in Cuba big room very spacious and what about the outside shower just amazing. Special thanks to our butler Hugo great service and is friend Joel those two are amazing. Everything we ask they deliver always with a smile. We eat at the pool restaurant everyday great food and great service by Elaine, Yanet and Mailin they were there everyday always great service with a smile. We went a la carte every night on the premium side we also tried the Italian and the Romantico food were great. The beach and the pool really quiet if you are looking for a resort to relax the premium side is the place. I would easily rate this place a 5 star. We finally found our spot to come back for several years. Thanks to all the staff for the great stay and great service all week long.
翻译:我们住在高级房,他们的服务超出了我们的预期。即使我们很晚才到达大堂,他们也知道我们会住在高级房,所以快速办理了入住手续,几秒钟后他们就打电话给管家,然后帮我们拿行李,开车送我们到房间。房间是我们在古巴见过的最干净的房间,房间很大,很宽敞,室外淋浴也很棒。特别感谢我们的管家Hugo,他的服务很棒,还有他的朋友Joel,他们俩都很棒。我们要求的任何东西,他们总是面带微笑地满足。我们每天都在泳池餐厅用餐,Elaine、Yanet和Mailin的菜品和服务都很棒,他们每天都在那里,总是面带微笑地提供优质服务。我们每晚都点高级房的菜,还尝试了意大利菜和浪漫菜,味道都很棒。海滩和泳池非常安静,如果你想找一个放松的度假胜地,高级房就是不二之选。我毫不犹豫地给这里打五星。我们终于找到了一个几年后还会再来的地方。感谢所有工作人员,感谢他们一周来的美好住宿和优质服务。