Needs an Arrivals Screen Display with Platform number and expected time and delays
Southern Cross Station的点评
点评:I do wish they had a big arrivals screen so you could check if regional trains are delayed and which platform they shall arrive at. This information is not available unless you stop a member of staff and make inquiries. Staff explained they used to have an arrivals screen, but it was taken down because it was confusing people. If busy airports can show arrivals screens with clear information then I think Southern Cross would be capable of doing so too.
I was meeting my sister yesterday, who was traveling on the Albury train, and it arrived 50 minutes late. I was becoming concerned I was on the wrong platform and had to interrupt the gate staff twice to check what was happening
I also went to the PTV office outside platform 1, and the customer service staff were lovely and checked on the train's current arrival time. There is a screen in this area that has a section that shows the service level of regional trains, which said "good" and didnt show that the Albury train was running 50 minutes late.
I was also surprised to find the train arrived jam-packed with people. Many were standing for large parts of the trip all the way from Seymour!.
翻译:我真希望他们能有一个大的到达信息屏幕,这样你就能查看区域列车是否晚点以及它们应该到达哪个站台。除非你拦下工作人员询问,否则这些信息是无法获取的。工作人员解释说,他们以前有一个到达信息屏幕,但由于容易让人混淆而被拆除了。如果繁忙的机场都能在到达信息屏幕上清晰地显示信息,我想南十字星机场也能做到。
昨天我去见我姐姐,她乘坐的是开往奥尔伯里的火车,火车晚点了50分钟。我开始担心自己是不是站错了站台,不得不两次打断登机口工作人员,看看发生了什么。
我还去了1号站台外的PTV办公室,客服人员很友好,帮我查询了火车的当前到达时间。这个区域有一个屏幕,上面显示区域列车的服务水平,显示“良好”,并没有显示开往奥尔伯里的火车晚点50分钟。
我还惊讶地发现火车到站时挤满了人。很多人从西摩一路站了很长一段时间!