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Derry M
Missional Tours-very disappointing.
Misional Tours的点评
点评：During my last visit to Bolivia-this year,2024- I booked a flight from Rurrenabaque to La Paz for May 27th with Diego at the Trinidad office of Missional Tours.The airline was Boliviana de Aerolineas-BoA......A few days later I received a text from Diego informing me that the flight was cancelled.However,BoA gave me the alternative of flying with Ecojet on the same day,May 27th.I accepted.On the morning of May 27th I discovered at the airport in Rurrenabaque that that flight had also been cancelled.I ended up travelling by road to La Paz.
That evening I contacted Diego informing him of the situation and he promised to make contact with BoA the next day as that day-May 27th-was a holiday.Since then I have heard nothing from Missional Tours.
In La Paz I visited the offices of BoA to enquire about my refund and was informed that any refund would be paid to the agency that made the booking-in this case Missional Tours....Has Diego contacted BoA with regard to my refund?I do not know....Has BoA refunded the cost of the flight on my behalf to Missional Tours in Trinidad?I do not know....If BoA HAS refunded the cost of the flight what has happened to the money?I do not know....What I DO know is that for two months now I have had no communication whatsoever from Missional Tours regarding this matter,either from Diego at the Trinidad office or from David at the office in Santa CruzThe last communication I had was from Diego on May 27th-two months ago as today is July 26th.
I am very disappointed with Missional Tours,especially in view of the fact that during the month of May this yearI spent over 3000 US Dollars on excursions with Missional Tours in the Santa Cruz/Trinidad area.I would have thought that that would have earned me some measure of respect.It would appear not to be so.When I am next in Bolivia I will avoid Misional Tours as I am very dissatisfied with the way I have been treated.
That evening I contacted Diego informing him of the situation and he promised to make contact with BoA the next day as that day-May 27th-was a holiday.Since then I have heard nothing from Missional Tours.
In La Paz I visited the offices of BoA to enquire about my refund and was informed that any refund would be paid to the agency that made the booking-in this case Missional Tours....Has Diego contacted BoA with regard to my refund?I do not know....Has BoA refunded the cost of the flight on my behalf to Missional Tours in Trinidad?I do not know....If BoA HAS refunded the cost of the flight what has happened to the money?I do not know....What I DO know is that for two months now I have had no communication whatsoever from Missional Tours regarding this matter,either from Diego at the Trinidad office or from David at the office in Santa CruzThe last communication I had was from Diego on May 27th-two months ago as today is July 26th.
I am very disappointed with Missional Tours,especially in view of the fact that during the month of May this yearI spent over 3000 US Dollars on excursions with Missional Tours in the Santa Cruz/Trinidad area.I would have thought that that would have earned me some measure of respect.It would appear not to be so.When I am next in Bolivia I will avoid Misional Tours as I am very dissatisfied with the way I have been treated.
翻译：在我最后一次访问玻利维亚时（今年 2024 年），我在 Missional Tours 的特立尼达办事处与 Diego 一起预订了 5 月 27 日从鲁雷纳瓦克飞往拉巴斯的航班。航空公司是玻利维亚航空公司 - BoA......几天后，我收到 Diego 发来的短信，通知我航班已取消。但是，BoA 让我选择乘坐 Ecojet 航班，当天即 5 月 27 日。我接受了。5 月 27 日早上，我在鲁雷纳瓦克机场发现该航班也被取消了。我最终乘车前往拉巴斯。
那天晚上，我联系了 Diego，告诉他情况，他答应第二天与 BoA 联系，因为那天（5 月 27 日）是假期。从那以后，我就再也没有收到 Missional Tours 的任何消息。
在拉巴斯，我去了 BoA 的办公室询问退款事宜，并被告知所有退款都将支付给预订的旅行社 - 在本例中是 Missional Tours....Diego 是否就退款事宜联系过 BoA？我不知道....BoA 是否已代表我退还了飞往特立尼达的 Missional Tours 的机票费用？我不知道....如果 BoA 已退还机票费用，那么这笔钱去哪儿了？我不知道....我确实知道的是，两个月来，我没有收到 Missional Tours 关于此事的任何消息，无论是特立尼达办事处的 Diego 还是圣克鲁斯办事处的 David。我最后一次收到消息是 Diego 在 5 月 27 日发来的 - 两个月前，今天是 7 月 26 日。
我对 Missional Tours 非常失望，特别是考虑到今年 5 月份我花了 3,000 多美元参加 Missional Tours 在圣克鲁斯/特立尼达地区的短途旅行。我本以为这会为我赢得一些尊重。但事实似乎并非如此。下次去玻利维亚时，我将避免参加 Missional Tours，因为我对所受到的待遇非常不满意。
那天晚上，我联系了 Diego，告诉他情况，他答应第二天与 BoA 联系，因为那天（5 月 27 日）是假期。从那以后，我就再也没有收到 Missional Tours 的任何消息。
在拉巴斯，我去了 BoA 的办公室询问退款事宜，并被告知所有退款都将支付给预订的旅行社 - 在本例中是 Missional Tours....Diego 是否就退款事宜联系过 BoA？我不知道....BoA 是否已代表我退还了飞往特立尼达的 Missional Tours 的机票费用？我不知道....如果 BoA 已退还机票费用，那么这笔钱去哪儿了？我不知道....我确实知道的是，两个月来，我没有收到 Missional Tours 关于此事的任何消息，无论是特立尼达办事处的 Diego 还是圣克鲁斯办事处的 David。我最后一次收到消息是 Diego 在 5 月 27 日发来的 - 两个月前，今天是 7 月 26 日。
我对 Missional Tours 非常失望，特别是考虑到今年 5 月份我花了 3,000 多美元参加 Missional Tours 在圣克鲁斯/特立尼达地区的短途旅行。我本以为这会为我赢得一些尊重。但事实似乎并非如此。下次去玻利维亚时，我将避免参加 Missional Tours，因为我对所受到的待遇非常不满意。
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