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** membership auto renewal without explicit notice - refuse to refund **
Sky Zone Vaughan的点评
点评：** membership auto renewal without explicit notice - refuse to refund **
I bought elite membership on December not knowing that the membership is automatically renewed. I got charged automatically the next month. This is the first time I made purchase from this company. Just upon the charge, I ask for refund, but they refused.
The result is that I got charged automatically without the intention of the purchase.
I reviewed the confirmation emails I received and the booking page of the website. There is nowhere mentioning auto renewal.
please be cautious to this kind of company - trapping you into the endless monthly renewal without giving you explicit notice anywhere, and refuse to refund your money until you do the cancelation. As expected, their cancelation page is obscure and like you throw a stone into the dark.
I am very much unhappy with these 2 purchases! And that's all I will do with SkyZone in my whole life. Not like any company play tricks with terms - not showing or even no fine print at all!
Also I found out the automatic charge through my credit card company. SkyZone has no email, no reminder and of course, these seem very well designed.
I believe there are more victims like me. Please share to others to avoid this company takes trouble to its customers again and again! We pay money to them even not wanted to consume any service from them any more.
Be aware!
I bought elite membership on December not knowing that the membership is automatically renewed. I got charged automatically the next month. This is the first time I made purchase from this company. Just upon the charge, I ask for refund, but they refused.
The result is that I got charged automatically without the intention of the purchase.
I reviewed the confirmation emails I received and the booking page of the website. There is nowhere mentioning auto renewal.
please be cautious to this kind of company - trapping you into the endless monthly renewal without giving you explicit notice anywhere, and refuse to refund your money until you do the cancelation. As expected, their cancelation page is obscure and like you throw a stone into the dark.
I am very much unhappy with these 2 purchases! And that's all I will do with SkyZone in my whole life. Not like any company play tricks with terms - not showing or even no fine print at all!
Also I found out the automatic charge through my credit card company. SkyZone has no email, no reminder and of course, these seem very well designed.
I believe there are more victims like me. Please share to others to avoid this company takes trouble to its customers again and again! We pay money to them even not wanted to consume any service from them any more.
Be aware!
翻译：** 会员自动续费，无明确通知 - 拒绝退款 **
我12月份买了精英会员，不知道会员资格会自动续订。下个月我就自动扣费了。这是我第一次从这家公司购买产品。就在收费后，我要求退款，但他们拒绝了。
结果是我无意购买却被自动扣费了。
我查看了收到的确认电子邮件和网站的预订页面。没有任何地方提到自动更新。
请谨慎对待此类公司——在没有任何地方明确通知的情况下将您陷入无休止的每月续订，并且在您取消之前拒绝退款。正如预期的那样，他们的取消页面很晦涩，就像你向黑暗中扔了一块石头一样。
我对这两次购买非常不满意！这就是我一生对 SkyZone 所做的一切。不像任何公司在条款上耍花招——不展示甚至根本没有细则！
我还通过我的信用卡公司发现了自动收费。 SkyZone 没有电子邮件，没有提醒，当然，这些看起来设计得很好。
我相信还有更多像我这样的受害者。请分享给其他人，以免本公司一次次给顾客带来麻烦！即使不想再使用他们的任何服务，我们也会向他们付钱。
意识到！
我12月份买了精英会员，不知道会员资格会自动续订。下个月我就自动扣费了。这是我第一次从这家公司购买产品。就在收费后，我要求退款，但他们拒绝了。
结果是我无意购买却被自动扣费了。
我查看了收到的确认电子邮件和网站的预订页面。没有任何地方提到自动更新。
请谨慎对待此类公司——在没有任何地方明确通知的情况下将您陷入无休止的每月续订，并且在您取消之前拒绝退款。正如预期的那样，他们的取消页面很晦涩，就像你向黑暗中扔了一块石头一样。
我对这两次购买非常不满意！这就是我一生对 SkyZone 所做的一切。不像任何公司在条款上耍花招——不展示甚至根本没有细则！
我还通过我的信用卡公司发现了自动收费。 SkyZone 没有电子邮件，没有提醒，当然，这些看起来设计得很好。
我相信还有更多像我这样的受害者。请分享给其他人，以免本公司一次次给顾客带来麻烦！即使不想再使用他们的任何服务，我们也会向他们付钱。
意识到！
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